How safe is your personal data on Ace 7? How is it collected, where does it go, and who can see it? All your questions answered, in plain English.
At Ace 7, we follow the highest standards of technology and policy to protect your privacy
Welcome to Ace 7. We believe that a trusted gaming platform's greatest responsibility is protecting its users' privacy. This Privacy Policy ("Policy") explains in detail how your personal information is collected, used, stored, and protected while you use the Ace 7 platform.
This policy has been written in clear, straightforward English so every user can easily understand it. We believe you have the right to know — where your data goes, why it's collected, and how well it's protected.
By registering an account on Ace 7 or using the platform, you are considered to have fully accepted this Privacy Policy. If you have any questions, our support team is always ready to help.
Ace 7 never sells, rents, or shares your personal data with third parties without authorization. Your privacy is at the core of how we do business.
Ace 7 only collects the information needed to provide you with the best possible service. We have no interest in data we don't need — and we don't collect it.
| Data Type | What Is Included | When It Is Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Email address, mobile number | At Account Creation |
| Financial Information | Mobile Pay/Nagad/Rocket number, transaction history | During deposits and withdrawals |
| Technical Information | IP address, device information, browser type | Automatically while using the platform |
| Gaming Activity | Gaming history, bet amounts, win/loss records | Time Spent Gaming |
| Communication Records | Support chat and email correspondence | When Contacting the Support Team |
We do not collect anything beyond what is listed above. In particular, we never collect your full bank account details or passwords.
Ace 7 uses your data only for specific, lawful purposes. There is a clear reason behind every use.
You can opt out of promotional emails or SMS at any time — either through your account settings or by contacting our support team.
Ace 7 shares your data only in limited circumstances and strictly on a need-to-know basis. Below is a clear breakdown of when and with whom your data may be shared.
Ace 7 never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes. This is a strict policy with no exceptions.
The Ace 7 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.
Types of cookies we use:
You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the platform.
Ace 7 does not retain your data longer than necessary. Each category of data has a defined retention period.
| Data Type | Retention Period |
|---|---|
| Account Information (active accounts) | For as long as the account remains active |
| Financial Transaction Records | 7 years after account closure |
| KYC Documents | 5 years after account closure |
| Gaming Logs | 2 years after account closure |
| Support Conversations | 3 years after last contact |
| Marketing Preferences | Updated immediately upon opt-out |
Financial transaction records are retained for an extended period due to legal obligations — particularly to comply with anti-money laundering regulations.
You have clear rights over your personal data on Ace 7. We respect those rights and are here to help you exercise them.
To exercise any of these rights, email us at support@ace7.click or reach out via live chat. We will respond within 30 business days.
Ace 7 is strictly an adults-only platform. Anyone under the age of 18 is prohibited from creating an account or using the platform.
If you believe your child is accessing online gaming or betting sites, please contact us. We will help verify any account and close it if necessary.
Ace 7 uses industry-leading security measures to protect your data — effective at both the technical and organizational level.
In the event of a data breach, we will notify affected users and relevant authorities within 72 hours. Immediate steps will be taken to secure your information.
Ace 7 may update this Privacy Policy from time to time. Changes may occur due to business updates, new technologies, or legal requirements.
If you would like to view a previous version of the Privacy Policy, contact our support team — we can provide archived versions on request.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. We are always happy to assist you in Bengali.
For data privacy-related requests, include "Privacy Request" in the subject line of your email — this helps our team respond to you faster.
Ace 7's support team is available 24/7. We're here for any privacy-related questions you may have.
Your privacy is fully protected at Ace 7. Enjoy gaming in a safe environment and create your account today.